What a GM or Owner can do to audit a BDC

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What a GM or Owner can do to audit a BDC


Feb 8, 2019 11:24am ‐ Feb 8, 2019 11:24am

Description

What a GM or Owner can do to audit a BDC – mystery shop them, pull 10 random customers out of the CRM to listen to calls and see if they have been followed up with consistently

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