100% T.O. on Phone Calls from the BDC

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2018 Modules


100% T.O. on Phone Calls from the BDC


Feb 8, 2019 1:23pm ‐ Feb 8, 2019 1:23pm

Description

BDC manager must be able to TO every call, should they not be there or unavailable, BDC reps should TO every call with each other to ensure nothing slips through the cracks. Sometimes it takes a second voice confirming what the first voice was explaining. This also builds confidence amongst BDRs and is excellent team building.

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